KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Section 704 - Annual Performance Report for Centers for Independent Living Program (Title VII, Chapter 1, Part C of the Rehabilitation Act of 1973, as amended)
Part II INSTRUMENT - (To be completed by Centers for Independent Living)
Reporting Fiscal Year		2009
State		Florida
	Subpart I - Administrative Data
1	Section A	Sources and Amounts of Funds and Resources
	Subpart II - Number and Types of Individuals With Significant Disabilities Receiving Services
2	Sections A thru H	Number and Types of Individuals with Significant Disabilities Receiving Services
3	Section I	Individuals Served by County During the Reporting Year
	Subpart III - Individual Services and Achievements
4	Section A	Individual Services and Achievements
5	Section B	Increased Independence and Community Integration
	Section C	Additional Information Concerning Individuak Services or Achievements
	Subpart IV - Extent of CIL Compliance with the Six Evaluation Standards
6	Section A	Compliance Indicator 1: Philosophy
7	Section B	Compliance Indicator 2: Provision of Services on a Cross-Disability Basis
8	Section C	Compliance Indicator 3: Independent Living Goals
9-10	Section D	Compliance Indicator 4: Community Options and Community Capacity
11	Section E	Compliance Indicator 5: IL Core Services and Other IL Services
	Section F	Compliance Indicator 6: IL Resource Development Activities
12	Subpart V - Annual Program and Financial Planning Objectives
13	Subpart VI - Training And Technical Assistance Needs
14	Subpart VII - Additional Information
15	Subpart VIII - Signatures

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RSA-704 Part II Subpart I - Sources and Amounts of Funds and Resources
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Indicate amount received by the CIL as per each funding source. Enter 0 for none.
Item 1	All Federal Funds Received
(A)	Title VII, Ch. 1, Part B	39674
(B)	Title VII, Ch. 1, Part C	163220
(C)	Title VII, Ch. 2	0
(D)	Other Federal Funds	233265
Item 2	Other Government Funds
(E)	State Government Funds	35856
(F)	Local Government Funds	4000
Item 3	Private Resources
(G)	Foundations, Corporations, or Trust Grants	1320
(H)	Donations from Individuals	580
(I)	Membership Fees	0
(J)	Investment Income/Endowment	297
(K)	Fees for Service (program income, etc.)	0
(L)	Other resources	27938
Item 4	Total Income	506150
Item 5	Pass-Through Funds
	Amount of other government funds received as pass through funds to consumers (include funds, received on behalf of consumers, that are subsequently passed on to consumers, e.g., personal assistance services, representative payee funds, or Medicaid funds)	0
Item 6	Net Operating Resources
	Total Income (Section 4) amount paid out to Consumers (Section 5) = Net Operating Resources	506150

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RSA-704 Part II Subpart II A thru I - Number and Types of Individuals with Significant Disabilities Receiving Services

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Section A - Number of Consumers Served During the Reporting Year

Include Consumer Service Records (CSRs) for all consumers served during the year.

	# of CSRs
(1) Enter the number of active CSRs carried over from September 30 of the preceding reporting year	203
(2) Enter the number of CSRs started since October 1 of the reporting year	199
(3) Add lines (1) and (2) to get the total number of consumers served	402

Section B - Number of CSRs Closed by September 30 of the Reporting Year

Include the number of consumer records closed out of the active CSR files during the reporting year because the individual has:

	# of CSRs
(1) Moved	8
(2) Withdrawn	1
(3) Died	6
(4) Completed all goals set	40
(5) Other	8
(6) Add lines (1)+(2)+(3)+(4)+(5) to get total CSRs closed	63

Section C - Number of CSRs Active on September 30 of the Reporting Year

Indicate the number of CSRs active on September 30 of the reporting year.

	# of CSRs
Section A(3) minus Section (B)(6) = Section C	339

Section D - IL Plans and Waivers

Indicate the number of consumers in each category below.

	# of Consumers
(1) Number of consumers who signed a waiver	22
(2) Number of consumers with whom an ILP was developed	380
(3) Total number of consumers served during the reporting year	402

Section E - Age

Indicate the number of consumers in each category below.

	# of Consumers
(1) Under 5 years old	1
(2) Ages 5 - 19	23
(3) Ages 20 - 24	5
(4) Ages 25 - 59	219
(5) Age 60 and Older	154
(6) Age unavailable	0

Section F - Sex

Indicate the number of consumers in each category below.

	# of Consumers
(1) Number of Females served	191
(2) Number of Males served	211

Section G - Race and Ethnicity

Indicate the number of consumers in each category below. Each consumer may be counted under ONLY ONE of the following categories in the 704 Report, even if the consumer reported more than one race and/or Hispanic/Latino ethnicity).

	# of Consumers
(1) American Indian or Alaska Native	5
(2) Asian	3
(3) Black or African American	8
(4) Native Hawaiian or Other Pacific Islander	0
(5) White	347
(6) Hispanic/Latino of any race or Hispanic/Latino only	39
(7) Two or more races	0
(8) Race and ethnicity unknown	0

Section H - Disability

Indicate the number of consumers in each category below. Individuals may select more than one category.

	# of Consumers
(1) Cognitive	8
(2) Mental/Emotional	29
(3) Physical	133
(4) Hearing	4
(5) Vision	3
(6) Multiple Disabilities	200
(7) Other	34

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RSA-704 Part II Subpart II I - Individuals Served by County During the Reporting Year
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
List each county within the CIL's service area, as indicated in the CIL's application for Part C funds and the approved SPIL. Add additional rows as necessary. For each county, indicate how many individuals residing in that county were served by the CIL during the reporting year.
County Name	Number of County Residents Served
Monroe	362

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RSA-704 Part II Subpart III A - Individual Services and Achievements
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Section A - Individual Services
For the reporting year, indicate in the table below how many consumers requested and received each of the following IL services.
Services	Consumers Requesting Services	Consumers Receiving Services
(A) Advocacy/Legal Services	169	169
(B) Assistive Technology	164	164
(C) Children's Services	2	2
(D) Communication Services	86	86
(E) Counseling and Related Services	78	78
(F) Family Services	133	133
(G) Housing, Home Modifications, and Shelter Services	133	61
(H) IL Skills Training and Life Skills Training	120	120
(I) Information and Referral Services	171	171
(J) Mental Restoration Services	24	24
(K) Mobility Training	10	10
(L) Peer Counseling Services	6	6
(M) Personal Assistance Services	65	65
(N) Physical Restoration Services	75	75
(O) Preventive Services	42	42
(P) Prostheses, Orthotics, and Other Appliances	1	1
(Q) Recreational Services	58	57
(R) Rehabilitation Technology Services	3	2
(S) Therapeutic Treatment	3	3
(T) Transportation Services	64	64
(U) Youth/Transition Services	6	6
(V) Vocational Services	53	52
(W) Other Services	204	204

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RSA-704 Part II Subpart III B-C - Increased Independence and Community Integration
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Section B - Increased Independence and Community Integration Item 1 - Goals Related to Increased Independence in a Significant Life Area
Indicate the number of consumers who set goals related to the following significant life areas, the number whose goals are still in progress, and the number who achieved their goals as a result of the provision of IL services.
Significant Life Area	Goals Set	Goals Achieved	In Progress
(A) Self-Advocacy/Self-Empowerment	20	7	13
(B) Communication	12	6	6
(C) Mobility/Transportation	55	52	18
(D) Community-Based Living	6	2	2
(E) Educational	49	30	19
(F) Vocational	34	5	29
(G) Self-care	35	34	23
(H) Information Access/Technology	12	6	6
(I) Personal Resource Management	141	57	84
(J) Relocation from a Nursing Home or Institution to Community-Based Living	0	0	0
(K) Community/Social Participation	4	3	1
(L) Other	14	6	8
Item 2 - Improved Access To Transportation, Health Care and Assistive Technology (A) Table
Areas	# of Consumers Requiring Access	# of Consumers Achieving Access	# of Consumers Whose Access is in Progress
(A) Transportation	46	40	6
(B) Health Care Services	84	28	56
(C) Assistive Technology	54	40	14
Note: For most IL services, a consumers access to previously unavailable transportation, health care and assistive technology is documented through his or her CSR. In some instances, consumers may achieve an outcome solely through information and referral (I&R) services. To document these instances as successful outcomes, providers are not required to create CSRs for these consumers but must be able to document that follow-up contacts with these consumers showed access to previously unavailable transportation, health care and assistive technology.
(B) I&R Information To inform RSA how many service providers engage in I&R follow-up contacts regarding access to transportation, health care services or assistive technology, please indicate the following: The service provider . . .
did
. . . engage in follow-up contacts with I&R recipients to document access gained to previously unavailable transportation, health care or assistive technology.
Section C - Additional Information Concerning Individual Services or Achievements Please provide any additional description or explanation concerning individual services or achievements reported in subpart III, including outstanding success stories and/or major obstacles encountered.

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RSA-704 Part II Subpart IV A - Compliance Indicator 1: Philosophy
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Item 1 - Consumer Control
(A) Board Member Composition
Enter requested governing board information in the table below:
Total Number of Board Members	Number of Board Members with Significant Disabilities
7	4
(B) Staff Composition
Enter requested staff information in the table below:
	Total Number of FTEs	FTEs Filled by Individuals with Disabilities	FTEs Filled by Individuals From Minority Populations
Decision-Making Staff	2.00	2.00	0.00
Other Staff	7.00	3.00	2.00
Item 2 - Self-Help and Self-Advocacy
Briefly describe how the CIL has promoted self-help and self-advocacy among individuals with significant disabilities during the reporting year.
In our dealings with all consumers we attempt to keep self-help in the forefront ? assisting consumers as needed but then making it clear what activities they need to complete themselves to reach their desired goals. We also address self-advocacy in our newsletter to all consumers. We encourage consumers to vote to make their voices heard, and to contact their elected officials when they disagree with decisions they have made. We also encourage consumers to come up with their own ideas of workshops and classes they would like to see offered at the CIL and to lead such sessions.
Item 3 - Peer Relationships and Peer Role Models
Briefly describe how, during the reporting year, the CIL has promoted the development of peer relationships and peer role models among individuals with significant disabilities.
This year we continued and expanded our community integration program that is designed to promote peer mentoring through fieldtrips and outings throughout the year. Last year we did have some problems with that program as a special license (CDL license) is required to drive our accessible van and we were unable to find anyone with the appropriate credentials for quite some time. This year, however, we have been able to acquire several such drivers who work for us on an as-needed contractual basis and as a result this program has been able to be expanded quite a bit. The expansion was also made possible as a result of funding received from a settlement with the state of Florida that was to be sued specifically for the transportation of people with disabilities allowing for us to pay the drivers of the van. This year we also started a job club for individuals with disabilities who are looking for jobs or are looking for tips to succeed on the job. Each session the participants receive information about a job related topic from CIL staff, and then have the opportunity for peer mentoring including sharing leads about job openings or tips for success in the job place. We also have one full time volunteer who provides regular one-on-one peer mentoring to other individuals who are blind. This includes helping those individuals with the computer, trips to the bank, taking the local transit bus, and things as simple as going out to lunch. In addition we continued our program to provide peer mentoring for individuals with disabilities in a local nursing home. Staff go once a month and put on an art workshop that offers an outlet for the residents to receive peer support and escape isolation. Some of these individuals are consumers and for others it serves as an outreach mechanism. Many of these individuals subsequently sign up for services and participate in our community integration program previously mentioned. One exciting new thing that happened this year was the access to social media. CILK created a FaceBook page where consumers can learn about our services and interact with one another. This also allows an outlet for community integration as anyone can become a ?fan? of our FaceBook page and we regularly post stories or articles about disability rights, laws, or people with disabilities who have excelled. To help our consumers be able to access FaceBook, we offered FaceBook classes in our fully accessible computer lab, and have open lab hours where consumers can get online and access their own FaceBook accounts. As a result, the labs stay busier and we see more people coming together and talking about their issues in the lab, as well as online.
Item 4 - Equal Access
(A) Briefly describe how, during the reporting year, the CIL has ensured equal access of individuals with significant disabilities, including communication and physical access, to the center's services, programs, activities, resources, and facilities, whether publicly or privately funded. Equal access, for the purposes of this indicator, means that the same access is provided to any individual with a significant disability regardless of the individual's type of significant disability.
Equal access is ensured by offering all materials in alternative format upon request, by ensuring that our office and all outings are physically accessible for people with mobility impairments, by having a TTY phone available, and by ensuring that programs are designed to meet the needs of individuals of all mental and cognitive abilities.
(B) Briefly describe how, during the reporting year, the CIL has advocated for and conducted activities that promote the equal access to all services, programs, activities, resources, and facilities in society, whether public or private, and regardless of funding source, for individuals with significant disabilities. Equal access, for the purposes of this indicator, means that the same access provided to individuals without disabilities is provided in the center's service area to individuals with significant disabilities.
At community fairs and through presentations to local civic groups and business leaders we discuss accessibility issues and offer to serve as a resource to any local business regarding accessibility issues. We also spoke with one local group who does a very large event each year at which there is never enough accessible parking. The group runs transportation from a remote site for people without disabilities that limit their mobility, however people with limited mobility are excluded if they do not arrive early enough to get one of the few accessible spots. We met with the group to discuss this issue and to offer our accessible van as a shuttle to the remote parking spot. While we were unable to get this implemented for this past year?s event because of timing, we are hopeful that last year?s discussions will be fruitful this year. We also worked with a local restaurant on accessibility issues which has since added ramps and made some other modifications and will continue modifications this year. We have also maintained relationships with political figures with whom we speak frequently on disability related issues.
Item 5 - Alternative Formats
Briefly describe how, during the reporting year, the CIL has ensured the availability in alternative formats of all of its written policies and materials and IL services, as appropriate.
It is our policy to make all materials available in alternative formats upon request. Even without such a request we have produced a brochure in large print as well as a brochure on CD which are available at all outreach events. We own a Braille embosser which is available if needed. We have a magnifier at the CIL which electronically magnifies text materials for consumers and in our lab we have a computer with an extra large monitor. We also have Jaws reading software on one of our computers in the lab ? all of which allow easier access to electronic materials for people with visual impairments. In addition we have begun distributing all materials for board meetings via e-mail so that they can be accessed with reading software for those who are blind or who have limited use of their hands. We also own a Sorrenson video relay system for individuals who are deaf and are in the process of getting some technical assistance on how to properly operate it.

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RSA-704 Part II Subpart IV B - Compliance Indicator 2: Provision of Services on a Cross-Disability Basis

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Briefly describe how, during the reporting year, the CIL has ensured that IL services are provided to eligible individuals with a diversity of significant disabilities and individuals who are members of populations that are unserved or underserved, without restrictions based on the particular type or types of significant disability and in a manner that is neither targeted nor limited to a particular type of significant disability.

It is our policy to provide services in such a manner. We provide outreach to ensure that this happens and seek out partnerships with other organizations when we become aware of a need that is not being met. This past year we have worked with the Division of Blind Services, and Miami Lighthouse for the Blind to provide services at the CILK office to people who are blind or visually impaired ? a previously underserved population in our county.

In order to reach out to the deaf community we have video conferencing available at the CIL so that conversations can be held in sign language. We have a collaborative working relationship with both the Monroe Association of Remarccable Citizens and the Murphy House to provide services to residents with developmental disabilities.

We are also ever vigilant in reaching out to those populations which are underrepresented in our statistics. Outreach to the African American community continues to be a challenge however we are happy to report that we have seen an increase in the number of Hispanic/Latino consumers served due to our outreach efforts and hiring bilingual staff.

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RSA-704 Part II Subpart IV C - Compliance Indicator 3: Independent Living Goals

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Item 1 - Consumer Information

Briefly describe how, during the reporting year, the CIL has ensured that consumers have the opportunity to develop and achieve their goals (either with or without an ILP) and that the consumer has the opportunity to express satisfaction with the center and such consumer satisfaction results are evaluated by the center.

Each consumer is given the opportunity to develop an ILP or sign a waiver. In either case, goals are set by the consumer and are signed by the consumer. We have an open door policy for expressing satisfaction and all consumers are provided with our grievance procedures which they can pursue should they be unhappy with our services.

Item 2 - Consumer Service Record Requirements

Briefly describe how, during the reporting year, the CIL ensured that each consumer's CSR contains all of the required information.

Our database contains all of the necessary forms and they are automatically generated when a new case is opened. We also do a periodic review of a sampling of files to ensure that all forms are included.

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RSA-704 Part II Subpart IV D - Compliance Indicator 4: Community Options and Community Capacity; Item 1
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Item 1 - Community Activities Table
Summarize the community activities involving the CIL's staff and board members during the reporting year. For each activity, identify the primary disability issue(s) addressed as well as the type of activity conducted. Describe the primary objective(s) and outcome(s) for each activity. Add more rows as necessary.
Issue Area	Activity Type	Hours Spent	Objective(s)	Outcome(s)
Transportation	Technical Assistance	5.25	Increase access to transportation for People with Disabilities. Assist people with disabilities to participate in the community in an integrated way.	Assisted disabled veterans via the Wounded Warriors program. Provided accessible transportation as well as assistive devices. Received an award from the U.S. Army for CIL?s services to veterans.
Transportation	Collaboration/Networking	16.00	Increase access to transportation for People with Disabilities. Assist people with disabilities to participate in the community in an integrated way.	2 CIL staff became certified in BFAST techniques for assisting persons with special needs after any type of major disaster. CIL staff developed collaborative relationships with others working toward
Health care	Community Education and Public Information	21.75	Increase access to health care for People with Disabilities. Help seniors with disabilities undersstand Medicare Part D.	CIL hosted a smoking cessation program which was led by the local Area Health Education Center (AHEC). Participants received smoking cessation aids peer support counseling and ongoing assistance.
Health care	Collaboration/Networking	1.50	Increase access to health care for People with Disabilities. Halp seniors with disabilities understand Medicare Part D.	SHINE activities
Housing	Community Education and Public Information	3.00	Increase access to affordable and accessible housing for People with Disabilities.	Gave a presentation about Projects With Industry (PWI) and networked with social service agencies providing services to homeless people.
Other	Community/Systems Advocacy	141.00	Combination of goals in three issue areas including Strengthen the Independent Living Movement Community Integration Increase local capacity and expand availability of services.	Space restrictions prevent entering data. Please request full chart from CILK.
Other	Technical Assistance	3.00	Combination of goals in three issue areas including Strengthen the Independent Living Movement Community Integration Increase local capacity and expand availability of services.	Space restrictions prevent entering data. Please request full chart from CILK.
Other	Community Education and Public Information	256.00	Combination of goals in three issue areas including Strengthen the Independent Living Movement Community Integration Increase local capacity and expand availability of services.	Space restrictions prevent entering data. Please request full chart from CILK.
Other	Outreach Efforts	218.50	Combination of goals in three issue areas including Strengthen the Independent Living Movement Community Integration Increase local capacity and expand availability of services.	Space restrictions prevent entering data. Please request full chart from CILK.
Other	Collaboration/Networking	396.50	Combination of goals in three issue areas including Strengthen the Independent Living Movement Community Integration Increase local capacity and expand availability of services.	Space restrictions prevent entering data. Please request full chart from CILK.

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RSA-704 Part II Subpart IV D.2 - Compliance Indicator 4: Community Options and Community Capacity; Item 2

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Item 2 - Description of Community Activities

For the community activities mentioned above, provide additional details such as the role of the CIL staff board members and/or consumers, names of any partner organizations and further descriptions of the specific activities, services and benefits.

While this report only allows you to report on 4 issue areas + OTHER, we actually track community activities by 7 issue areas including transportation, health care, assistive technology, housing, strengthen the IL movement, community integration, and increase local capacity / expand availability of services. The categories listed as OTHER are a combination of strengthen the IL movement, community integration, and ncrease local capacity / expand availability of services.

Staff, board members, volunteers, and consumers all were involved in Community Activities. As the list is excessively long and detailed, and this system does not allow us to attach tables, all activities are on file and are available upon request in table format.

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RSA-704 Part II Subpart IV E-F - Compliance Indicators 5-6

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Section E - Compliance Indicator 5: IL Core Services and Other IL Services

In addition to the data provided in Subpart III, describe how information and referral services and the other IL core and other IL services are provided to those who request such services in formats accessible to the individual requesting the services. Describe any innovative practices (not mentioned elsewhere in this report) to enhance the availability and effectiveness of IL services.

All information is available in alternative format upon request. We have a TTY to allow people with hearing impairments to access services as well as the capacity for video conferencing for sign language conversations. We recently purchased a Braille embosser and have added a fully accessible website and computer lab.

Given the limited funding, we utilize any innovative practice available to expand services, including developing collaborative relationships with other organizations to offer joint services and in utilizing our local economy and resources to the extent possible.

Section F - Compliance Indicator 6: IL Resource Development Activities

Briefly describe the CIL's resource development activities conducted during the reporting year to expand funding from sources other than chapter 1of title VII of the Act.

Received a new sub-contract under the Projects With Industry (PWI program) to assist people with disabilities prepare for, find, and maintain employment. Continued our sub-contract to provide benefits counseling services in a 3 county region under the Work Incentive Planning and Assistance (WIPA) program, Continued to utilize funds received through a settlement from the State of Florida for their violations in illegally charging for accessible parking in the state, and received various in-kind donations from the community including a substantial reduction in rent for our office space. Our resource development activities this year included apply to receive Community Service Block Grants (CSBG) funds. We were chosen to deliver this program however our board voted to decline the funds because of the requirements that would come with the funds which would in essence require us to change our mission and our board structure.

This year we were also awarded AARA stimulus funds which will be expensed in the coming year(s). CILK board of directors conducted a fundraiser this year which not only raised funds but also raised awareness about CILK?s services. In addition, we continue, on an ongoing basis, to work with the community to receive in-kind donations of computers and assistive technology which are refurbished and provided to our consumers at no cost. Ongoing grant writing and networking at the community level.

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RSA-704 Part II Subpart V - Annual Program And Financial Planning Objectives

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Section A - Work Plan for the Reporting Year

Item 1 - Achievements

Discuss the work plan's proposed goals and objectives and the progress made in achieving them during the reporting year.

GOAL 1: Promote community integration via consumer-controlled, community-based services that are integrated and accountable.

OBJECTIVE 1 Maintain a CIL that is consumer run and consumer controlled.

Action Steps

-Maintain current staff composition that represents greater than 51% people with disabilities.
-Recruit one additional Board Member with a significant disability.
- Make all CILK Board meetings open to the public, give notice of such meetings to consumers, and allow opportunity for consumer input at all Board meetings.

Progress Made

We have performed well in this area and have met our objective. 56% of our current staff are persons with disabilities. We have changed our board composition and are happy to report that 57% of our board members are persons with disabilities. All CILK Board meetings have been made open to the public, and we give notice of such meetings to consumers by both posting a notice as well as sending out reminders on FaceBook. We then allow opportunity for consumer input at all Board meetings.

OBJECTIVE 2 Provide consumer directed transportation services.

Action Step

-Provide accessible transportation for people with disabilities to six (6) community based social, cultural, and educational activities.
- Distribute information to all consumers on other local accessible transportation options.

Progress Made

We far surpassed our target in this area. We provided accessible transportation for people with disabilities to twenty four (24) community based social, cultural, and educational activities. We provided 302 one-way passenger trips utilizing our accessible van. 93 unduplicated consumers were served.

OBJECTIVE 3 Provide community integration activities for individuals who are institutionalized and cannot currently live in the community.

Action Step

- Conduct monthly peer mentoring and recreational activities at the Convalescent Center
- Provide outreach to institutionalized residents
- Reserve several seats for institutionalized residents for transportation and community integration outings.

Progress Made

This objective has been met. During the fiscal year we did conduct monthly peer mentoring and recreational activities at the Convalescent Center and provided outreach to institutionalized residents. We did reserve several seats for institutionalized residents for transportation and community integration outings however have seen a decrease in participation in the second half of the year, perhaps because the convalescent center is now offering more community integration opportunities for residents.


GOAL 2: Increase and Diversify Funding

OBJECTIVE 1 Maintain current funding.

Action Steps

- Comply with all grant requirements.
- Perform beyond expectation!
-?Market? CILK and our excellent quality of service via regular communication with all funders and via distribution of newsletter and other written materials.


Progress Made

We have been able to maintain most of our current funding. We did choose not to reapply for a very small county grant due to the excessive amount of administrative manpower required to maintain it compared to the impact the small level of funding had for our clients. We have done some marketing of CIL services to funders, however this became less of a priority as the number of individuals seeking services increased and we needed to put staff hours to other duties.

OBJECTIVE 2 Raise $10,000 through local fundraising endeavors.

Action Step

- One major fundraiser per year planned and executed by the Board.
- Earmark unrestricted funds to be used for fundraising by the CIL.

Progress Made

The board planned its first fundraiser which was quite successful. About $10,000 was raised, but perhaps more importantly awareness raised about disability related issues and the services of CILK.

OBJECTIVE 3 Increase donations from individuals in the community.

Action Step

- Run a charitable giving campaign in connection with our winter newsletter.
- Set up endowment and/or planned giving program.

Progress Made

Neither of these action steps were taken. We did see an increase in donations from individuals in the community but they were primarily related to the fundraiser mentioned above, or in the way of in-kind donations of assistive devices such as wheelchairs, walkers, and bedside commodes.

GOAL 3: Increase the population of ethnic and racial minorities served by the Center for Independent Living of the Keys (CILK).

OBJECTIVE 1 Increase the number of ethnic and racial minorities served by 5%

Action Steps

- Provide CILK brochure in Spanish.
- Provide WIPA materials in Spanish.
- Provide other CILK materials in Spanish.
- Recruit 1 additional ethnic or racial minority to the CILK Board.
- Maintain 1 bi-lingual staff member

Progress Made

We have made some of our materials available in Spanish but not all. We now have two bi-lingual staff members which helps greatly with both communication as well as cultural sensitivity. As a result we have seen an increase in racial and ethnic minorities served. This year we served 62% more racial and ethnic minorities than we did last year. However since we served more people overall, the number of racial minorities still represented a small percentage of all consumers served. Last year racial and ethnic minorities made up 11% of all consumers served and this year it represented 14% of all consumers served. We are happy with the upward trend. We have not been successful in recruiting an additional minority to our board.


OBJECTIVE 2 Conduct successful outreach campaign.

Action Step

- Make 3 public appearances at festivals, health fairs, community events, etc.
- Network regularly with civic groups, social service agencies, disability groups, etc.
- Distribute 2 newsletters with outreach materials as well as community education articles.
- Increase distribution of newsletters.

Progress Made

All of these action steps were completed.

Item 2 - Challenges

Describe any substantial challenges or problems encountered by the CIL, and the resolutions/attempted resolutions.

Received a new sub-contract under the Projects With Industry (PWI program) to assist people with disabilities prepare for, find, and maintain employment. Continued our sub-contract to provide benefits counseling services in a 3 county region under the Work Incentive Planning and Assistance (WIPA) program, Continued to utilize funds received through a settlement from the State of Florida for their violations in illegally charging for accessible parking in the state, and received various in-kind donations from the community including a substantial reduction in rent for our office space. Our resource development activities this year included apply to receive Community Service Block Grants (CSBG) funds. We were chosen to deliver this program however our board voted to decline the funds because of the requirements that would come with the funds which would in essence require us to change our mission and our board structure.

This year we were also awarded AARA stimulus funds which will be expensed in the coming year(s). CILK board of directors conducted a fundraiser this year which not only raised funds but also raised awareness about CILK?s services. In addition, we continue, on an ongoing basis, to work with the community to receive in-kind donations of computers and assistive technology which are refurbished and provided to our consumers at no cost. Ongoing grant writing and networking at the community level.

Item 3 - Comparison with Prior Reporting Year

As appropriate, compare the CIL's activities in the reporting year with its activities in prior years, e.g., recent trends.

There is definitely an increase in the number of people being served ? about 30% increase from last year to this. We find more people coming in who were able to hold on before the economic crisis. We also find that the people coming in are often in more dire circumstances by the time they do come in than we have seen in the past. There has been an increase in the number of people with cancer who come in once their illness is quite progressed. We also have seen a large increase in the number of homeless people we are serving.

We continue to add new programs but have found that we are more selective in what new funding we will accept because each new funding stream comes with new programmatic requirements and we want to ensure we are not taking on anything that will detract from our other services.

Section B - Work Plan for the Year Following the Reporting Year

Item 1 - Annual Work Plan

List the CIL's annual work plan goals, objectives and action steps planned for the year following the reporting year.

2010 Work Plan


GOAL 1: Promote community integration via consumer-controlled, community-based services that are integrated and accountable.

OBJECTIVE 1 Maintain a CIL that is consumer run and consumer controlled.

Action Steps

-Maintain a staff composition that represents greater than 51% people with disabilities.
-Maintain board composition that represents greater than 51% people with disabilities - --Recruit a consumer rep to the board who will have the responsibility of reporting on his/her impression of CIL activities and programs.


OBJECTIVE 2 Provide consumer directed transportation services.

Action Step

-Provide accessible transportation for people with disabilities to twelve (12) community based social, cultural, and educational activities.
- Distribute information to all consumers on other local accessible transportation options.



OBJECTIVE 3 Provide community integration activities for individuals who are institutionalized and cannot currently live in the community.

Action Step

- Conduct monthly peer mentoring and recreational activities at the Convalescent Center
- Provide outreach to institutionalized residents

GOAL 2: Develop collaborative relationships to increase accessible, affordable and integrated housing options in Florida.

OBJECTIVE 1 Assist people with disabilities who already have housing to maintain that housing despite the federally mandate to hook up to a central sewer system that is often cost prohibitive for consumers and puts them at risk to lose their home.

Action Steps

-Attend meetings of the Key Largo Wastewater Treatment District (KLWTD) Commission.
-Advocate to KLWTD for affordable options for homeowners and for financial assistance for homeowners with disabilities to pay for hook-up.
-Participate actively with the Florida Keys Wastewater Assistance Foundation (FKWAF).
-Budget CILK funds to be used to assist consumers with the hook up costs.
-Seek other partners to help with this issue.


Goal 3: Increase and Diversify Funding

OBJECTIVE 1 Maintain current funding.

Action Steps

- Comply with all grant requirements.
- Perform beyond expectation!
-?Market? CILK and our excellent quality of service via regular communication with all funders and via distribution of newsletter and other written materials.

OBJECTIVE 2 Raise $5,000 through local fundraising endeavors.

Action Step

- One major fundraiser per year planned and executed by the Board.
- Earmark unrestricted funds to be used for fundraising by the CIL.

OBJECTIVE 3 Increase donations from individuals in the community.

Action Step

-Continue community involvement with social and civic groups.
-Give presentations to local groups to get the word out about CILK and the work we do.


GOAL 4: Increase the population of ethnic and racial minorities served by the Center for Independent Living of the Keys (CILK).

OBJECTIVE 1 Increase the number of ethnic and racial minorities served by 5%

Action Steps

- Provide materials in Spanish.
- Recruit 1 additional ethnic or racial minority to the CILK Board.
- Retain1 bi-lingual staff member


OBJECTIVE 2 Conduct successful outreach campaign.

Action Step

- Make 3 public appearances at festivals, health fairs, community events, etc.
- Network regularly with civic groups, social service agencies, disability groups, etc.
- Distribute 2 newsletters with outreach materials as well as community education articles.
-Run an article in Spanish in at least one newsletter per year.

Item 2 - SPIL Consistency

Explain how these work plan goals, objectives and action steps are consistent with the approved SPIL.

The SPIL contains four goals and the work plan for CILK also contains four goals. Three of the goals of the SPIL have been adopted by CILK. The focus on youth integration is not feasible. While we will continue to work on these types of activities (including planning a major Abilities Expo with teh school district for families of ESE studnets), having that as a major goal was not practical in an area where a majority of our population is elderly.

SPIL GOALS

GOAL 1: Promote community integration via consumer-controlled, community-based services that are integrated and accountable.

GOAL 2: Develop collaborative relationships to increase accessible, affordable and integrated housing options in Florida.

GOAL 3: Promote Community Integration via Youth Transition.

GOAL 4: Increase the population of ethnic and racial minorities served by the Centers for Independent Living.

CILK GOALS

GOAL 1: Promote community integration via consumer-controlled, community-based services that are integrated and accountable.

GOAL 2: Develop collaborative relationships to increase accessible, affordable and integrated housing options in Florida.

GOAL 3: Increase and diversify funding.

GOAL 4: Increase the population of ethnic and racial minorities served by the Centers for Independent Living.

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RSA-704 Part II Subpart VI - Training And Technical Assistance Needs
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Training and Technical Assistance Needs		Choose up to 10 Priority Needs - Rate items 1-10 with 1 being most important
Advocacy/Leadship Development
	General Overview
	Community/Grassroots Organizing	3
	Individual Empowerment	1
	Systems Advocacy
	Legislative Process
Applicable Laws
	General overview and promulgation of various disability laws
	Americans with Disabilities Act
	Air-Carrier"s Access Act
	Fair Housing Act	2
	Individuals with Disabilities Education Improvement Act	7
	Medicaid/Medicare/PAS/waivers/long-term care	4
	Rehabilitation Act of 1973, as amended
	Social Security Act
	Workforce Investment Act of 1998
	Ticket to Work and Work Incentives Improvement Act of 1999	6
	Government Performance Results Act of 1993
Assistive Technologies
	General Overview
Data Collecting and Reporting
	General Overview
	704 Reports
	Performance Measures contained in 704 Report
	Dual Reporting Requirements
	Case Service Record Documentation
Disability Awareness and Information
	Specific Issues
Evaluation
	General Overview
	CIL Standards and Indicators
	Community Needs Assessment
	Consumer Satisfaction Surveys
	Focus Groups
	Outcome Measures
Financial: Grant Management
	General Overview
	Federal Regulations
	Budgeting
	Fund Accounting
Financial: Resource Development
	General Overview
	Diversification of Funding Base
	Fee-for-Service Approaches
	For Profit Subsidiaries
	Fund-Raising Events of Statewide Campaigns
	Grant Writing
Independent Living Philosophy
	General Overview
Innovative Programs
	Best Practices
	Specific Examples
Management Information Systems
	Computer Skills
	Software
Marketing and Public Relations
	General Overview
	Presentation/Workshop Skills
	Community Awareness
Network Strategies
	General Overview
	Electronic
	Among CILs & SILCs
	Community Partners	8
Program Planning
	General Overview of Program Management and Staff Development
	CIL Executive Directorship Skills Building
	Conflict Management and Alternative Dispute Resolution
	First-Line CIL Supervisor Skills Building
	IL Skills Modules	9
	Peer Mentoring	10
	Program Design
	Time Management
	Team Building
Outreach to Unserved/Underserved Populations
	General Overview
	Disability
	Minority
	Institutionalized Potential Consumers	5
	Rural
	Urban
SILC Roles/Relationship to CILs
	General Overview
	Development of State Plan for Independent Living
	Implementation (monitor & review) of SPIL
	Public Meetings
	Role and Responsibilities of Executive Board
	Role and Responsibilities of General Members
	Collaborations with In-State Stakeholders
CIL Board of Directors
	General Overview
	Roles and Responsibilities
	Policy Development
	Recruiting/Increasing Involvement
Volunteer Programs
	General Overview
Option Areas and/or Comments

Screen 14 of 15

RSA-704 Part II Subpart VII - Additional Information

KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009

Section A - Other Accomplishments, Activities and Challenges

Describe any additional significant accomplishments, activities and/or challenges not included elsewhere in the report, e.g., brief summaries of innovative practices, improved service delivery to consumers, etc.

We are happy to have been able to keep up with the increasing demand for services. We are also pleased to be more active in the community and to be experiencing and increase in name recognition and improved reputaiton fo the organization due to the hard work of the staff.

187 pieces of assistive technology were made available to our consumers at no cost to them! The vast majority of these items were recycled meaning that not only was a valuable service provided but also that the CIL was able to contribute to a healthier planet for us all but ensuring these items did not end up in landfills.

Section B - Additional Information

Provide additional information, comments, explanations or suggestions not included elsewhere in the report.

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RSA-704 Part II Subpart VIII - Signatures
KEYS ADVOCACY CENTER, INC. -- CENTER FOR INDEPENDENT LIVING OF THE KEYS - 2009
Please sign and print the names, titles and telephone numbers of the CIL director and board chair.
	Name and Title	Signed	Date Signed
Center Director	Brenda K. Pierce Executive Director	Signed	12/23/2009
Center Board Chairperson	Nancy Yankow Board President	Signed	12/23/2009

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number of this information collection is 1820-0606. The time required to complete this information collection is estimated to average 35 hours per response, including the time to review instructions, search existing data sources, gather the data needed, and complete and review the information collection. If you have any comments concerning the accuracy of the time estimate or suggestions for improving this form, please write to: U.S. Department of Education, Washington, D.C. 20202-4760. If you have any comments or concerns regarding the status of your individual submission of this form, write directly to: Thomas Kelley, IL Unit Supervisor, Rehabilitation Service Administration, U.S. Department of Education, 400 Maryland Ave, SW, Washington, DC 20202-2800.